Privacy Policy

Effective Date: July 22, 2025

Dream Destination Travel Co ("Company", "we", "us", or "our") is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or book travel experiences through us.

If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

Information that identifies you as an individual, including:

Full name
Email address
Phone number
Mailing address
Passport information (for international travel)
Payment information (credit/debit card, billing address)
Travel preferences and special requirements (e.g., dietary, mobility)

b. Booking and Travel Details

Destination and itinerary information
Hotel, flight, and tour bookings
Emergency contact details
Travel insurance information (if applicable)

c. Technical and Usage Data

IP address
Browser type and version
Device identifiers
Operating system
Pages visited, date/time of visit, and clickstream data
Cookies and similar tracking technologies (see Section 6)

d. User-Generated Content

Reviews, testimonials, and feedback
Social media content if tagged or submitted through our platforms

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide travel services: Booking flights, hotels, tours, and custom itineraries
To communicate: Send booking confirmations, updates, and customer support
To personalize: Customize experiences and offer relevant travel suggestions
For marketing: Send newsletters, offers, and promotions (with your consent)
To improve services: Monitor usage trends and enhance functionality
To comply with legal obligations: Tax, customs, or regulatory compliance

3. How We Share Your Information

We may share your information with third parties under these circumstances:

a. Travel Partners and Suppliers

Airlines, hotels, tour operators, insurance providers, and local guides
Shared only to fulfill your travel arrangements

b. Service Providers

Payment processors
IT and security vendors
Email marketing and CRM platforms

c. Legal and Regulatory

Law enforcement or government authorities when required by law
To comply with court orders or legal processes

d. Business Transfers

In case of a merger, acquisition, asset sale, or bankruptcy

We do not sell your personal information to third parties.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your data
Correction: Request correction of inaccurate data
Deletion: Request erasure of your personal data
Objection: Object to data processing for marketing
Restriction: Request a limitation on data processing
Portability: Request transfer of your data to another provider

To exercise any of these rights, contact us at zach.mutsko@fora.travel.

5. Data Retention

We retain your personal data for as long as needed to:

Provide the services you’ve requested
Comply with legal, tax, or accounting requirements
Resolve disputes and enforce agreements

Afterward, we securely delete or anonymize your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Provide targeted advertising (only with consent)

You can control cookies through your browser settings or opt-out of interest-based advertising via tools such as the DAA WebChoices Tool.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

SSL encryption
Secure data storage
Access control and authentication measures
Regular staff training on data protection

Despite these efforts, no system is 100% secure. We encourage you to take steps to protect your information (e.g., secure your devices, use strong passwords).

8. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us immediately.

9. International Data Transfers

If you are located outside the country where our servers are based, your information may be transferred and stored in a different country. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure lawful data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated "Effective Date." Your continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Dream Destination Travel Co
📧 zach.mutsko@fora.travel
📞 850-774-1523